Agentic AI solves content classification in an accelerating world

Modern organizations face significant challenges in managing the vast amounts of unstructured content they generate daily, which often lacks clear identifiers, making consistent and accurate classification difficult. Box addresses this issue through its Automated Classification feature in Box Shield, which uses machine learning to detect specific identifiers like credit card numbers and applies appropriate classification labels. However, for content without pre-determined identifiers, Box is introducing an AI Classification Agent as part of Box Shield Pro, launching in December. This Agent uses generative AI to assess the meaning, value, and purpose of content, enabling more nuanced and context-driven classification. Admins can define classification labels in plain language to ensure alignment with organizational sensitivity definitions, and the system provides explanations for its classification decisions to promote transparency and allow for fine-tuning. This approach aims to streamline content security and governance, reducing the risk of data leaks and ensuring sensitive information is adequately protected.

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