Agentic AI is here. The leading edge is capturing most of the value
Blog post from Box
Box's 2026 State of AI in the Enterprise report, developed from a survey of 1,640 IT decision-makers across the US, UK, France, and Japan, highlights a dramatic shift toward AI integration with a rise in organizations identifying as advanced or leading-edge from 8% to 64% in just a year. This evolution is marked by significant ROI, with 80% reporting at least a 10% improvement, and leading-edge companies achieving over 25% ROI by operationalizing AI through multi-step workflows, governance, and flexible infrastructure. Key trends include using AI for new work rather than just cost reduction, the expectation of workforce growth due to new AI roles, and the need for AI governance and platform flexibility to avoid vendor lock-in. The report underscores the importance of integrating AI agents with company-specific content and emphasizes that leading-edge companies excel by building the infrastructure for an agentic enterprise, allowing them to adapt as the AI landscape evolves.
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