The real world is loud. Now your AI agent won't care.

Bland has released version 2 of its noise cancellation feature to improve the performance of voice agents in noisy environments, enhancing the accuracy of transcriptions by reducing the Word Error Rate by 16%. The update processes audio to filter out ambient noise before it reaches the transcriber, resulting in clearer input and more reliable agent responses. This improvement helps mitigate issues such as misheard words, false interruptions, and awkward conversational breakdowns in loud conditions. Users can enable noise cancellation at different levels, including agent-level, per call, or for all calls to specific inbound numbers. The upgrade aims to ensure smoother interactions, even in bustling surroundings, by minimizing transcription errors and improving the overall call experience.

Use this post, company, and trend context to find content marketing opportunities, perform competitive analysis, or address product feature gaps via the Plushcap MCP server or the Plushcap API.