Bland is FedRAMP certified and ready to automate federal government phone calls

Bland announces that it has achieved FedRAMP 20x certification, positioning its voice AI platform to work with U.S. government agencies on automating high-volume call center tasks such as appointment confirmations, benefit-status inquiries, and eligibility verification. The company frames the certification as a response to long government-service wait times caused by reduced staffing and budgets, citing increased IRS waits and lengthy Social Security call delays. Bland says its fully self-hosted infrastructure, which avoids sending data to third-party providers, supports its claims of greater security, reliability, speed, and predictability for sensitive calls in government, healthcare, and financial services. It also states that it completed certification in 18 days, compared with a historically longer process, and argues that its AI could allow agency employees to focus on more complex cases while providing citizens with faster assistance.

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