Q&A: Hyatt turns to Bitrise on AWS to deliver superior guest experiences built on trust

Since its inception in 1957, Hyatt has expanded to 1,350 hotels across 78 countries, maintaining its mission to care for people and enhance guest experiences. Central to its digital strategy is the World of Hyatt app, which requires robust digital security and scalability. To modernize its mobile CI/CD processes, Hyatt transitioned to Bitrise on AWS, enabling faster, more reliable builds and tests while ensuring stringent security standards. This move resolved issues with its previous setup, which involved complex and inconsistent build processes on Jenkins and Azure, leading to inefficiencies and risks. The new solution has significantly reduced build times, improved test reliability, and facilitated the addition of comprehensive snapshot testing. This has boosted developer confidence, enhanced quality assurance, and allowed the mobile team to focus on expanding the app's features, ultimately strengthening the guest experience and Hyatt's competitive edge.

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