Katie from Boston joined Bitrise as VP of Customer Experience after spending almost ten years with her previous company, which was acquired in 2019. She found a great fit at Bitrise by meeting with the management team and learning about the company's growth. Katie's role is crucial in ensuring customers' positive experiences with Bitrise, and she has learned that building relationships is key to success. To aspiring Bitrisers, Katie advises being eager, making connections, and staying open to new opportunities. She values driven and collaborative individuals who want to have an impact, and believes in learning through hands-on experience.