As Cathy Harmon, Technical Support Representative at Bitrise, she has a diverse background in technology, having started her career as a developer writing system programs in assembler that ran on the mainframe. She then transitioned into support, combining her technical skills with people skills and a love for fixing things. Cathy's experience has been shaped by her analytical and logical thinking, creativity, and ability to learn quickly. She is fortunate to have worked in environments with minimal gender bias, where her abilities and contributions were judged on their own merit. Despite the rapid growth at Bitrise, she finds time to train new team members and collaborate with others to find solutions to complex issues. Cathy's role involves researching and responding to customer tickets, collaborating with the tech writing team, and learning about new technologies every day. She values flexibility, autonomy, and the opportunity to make a difference in her work. With no future career plans, she enjoys the challenge of finding time to do everything she wants to do while being patient with herself and others. Cathy's biggest fan is her husband, who supports her unconditionally, and her team at Bitrise, who also support her despite occasional disagreements. She believes everyone should be supported and encouraged to pursue their chosen field, regardless of gender or sex. For Cathy, the best part of being in the tech industry is the continuous learning and progress made every day, as well as the sense of accomplishment that comes with it. Her advice to women considering a career in technology would be to go for it, make sure it's what they want to do, get a degree if possible, take advantage of opportunities, and just do it!