A real-world MCP debugging win with Better Stack

Upheal, a smart clinical platform for mental health professionals, transitioned from AWS CloudWatch to Better Stack for improved telemetry and uptime monitoring. This change was driven by the need to manage production issues more effectively as the platform scaled, with traditional log searching proving insufficient for identifying subtle patterns in service disruptions. By integrating Better Stack's MCP and AI-powered observability tools, Upheal utilized AI to analyze production logs and code, significantly reducing the time required to identify and resolve complex issues, such as intermittent server timeouts. The implementation of these tools enabled the Upheal team to quickly uncover and address a niche configuration issue, which previously would have required extensive manual investigation, thereby establishing a new standard for efficient production troubleshooting.