Shopify Merchants: Gain Back Some Independence
Blog post from Basis Theory
As e-commerce merchants grow beyond the convenience of full-service payment service providers such as Shopify Payments, they may encounter limitations including fixed transaction fees, inability to reroute or retry failed payments through another processor, exposure to provider outages, and lack of control over stored card data. An independent payment vault can preserve the existing checkout experience while securely capturing payment information before it reaches the PSP, enabling merchants to retry transactions, update expired credentials, add processor redundancy, and support more advanced billing or payment-orchestration strategies without replacing Shopify. Basis Theory describes compatibility with Shopify’s hosted payment SDK and custom gateways, including a technical implementation using the Shopify Payment App program and an open-source Node.js package for decrypting Shopify payment payloads with key rotation support. The company recommends adopting an independent vault proactively, particularly before adding payment methods or processors or building sophisticated retry and billing systems.
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