PCI DSS Requirement 9: Restrict Physical Cardholder Data Access
Blog post from Basis Theory
PCI DSS Requirement 9 focuses on protecting cardholder data through physical security controls that limit and monitor access to cardholder data environments, systems, media, and payment devices. It requires documented policies, assigned responsibilities, facility-entry controls, monitoring of sensitive areas, restrictions on network equipment and consoles, and prompt revocation of access for departing personnel. Organizations must also authorize, identify, escort, and track visitors, while securing cardholder-data media throughout its storage, transport, inventory, and destruction lifecycle. Payment point-of-interaction devices must be inventoried, inspected for tampering or replacement, and supported by employee training to recognize suspicious activity and verify third-party repair personnel. The passage also presents Basis Theory as a PCI Level 1-compliant provider that can help organizations use an externally managed cardholder data environment to reduce their PCI DSS scope and associated implementation effort.
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