How to Migrate to a New PSP Without Disrupting Your Business

Merchants commonly change or add payment service providers (PSPs) to reduce fees, gain capabilities, expand into new markets, or improve transaction performance, but migrations can be delayed and costly when the outgoing processor controls stored customer card data and its associated tokens. Using an independent third-party tokenization provider to store cardholder information in a secure payment vault can make tokens portable, allowing merchants to share data with selected processors without handling sensitive payment information directly. This approach can reduce PCI compliance scope, avoid dependence on a single provider, and support multi-processor strategies that use intelligent routing to improve authorization rates, lower costs, and strengthen merchants’ negotiating leverage. The example of Maxio illustrates how portable tokens enabled it to update payment infrastructure without the potentially substantial costs and disruption associated with processor-controlled data.

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