What I learned as a forward-deployed engineer working at an AI startup

As a forward-deployed engineer (FDE) at Baseten, I've learned to tackle complex technical challenges daily, partner with customers to maximize the value of their AI projects, and deliver rock-solid solutions that exceed customer expectations. With 75% software engineering, 15% technical consulting, and 10% customer relationship management, my role requires diving deep into complex technical challenges, pushing the boundaries of ML engineering, and delivering high-quality solutions. I've honed skills in optimizing models for performance, leveraging advanced tools and techniques to boost performance, and ensuring robust production AI services. As an FDE, I measure impact by shipping successful solutions that deliver new value to customers and drive revenue growth, while also being mindful of the importance of context-switching and prioritizing customer satisfaction.