How to lower the total cost of ownership for your unified communications

Spending on communications is expected to account for 36% of total IT budgets in 2021, according to Gartner's recent update. The pandemic-induced shift to remote work has complicated the management of unified communications costs. Companies that have migrated to the cloud and embraced decentralized solutions can navigate this new reality more effectively. To lower the total cost of ownership for unified communications, businesses should eradicate hidden costs, drive greater collaboration with cost-effective connectivity, and consolidate vendors. These measures will improve communication experiences for users and customers while reducing expenses.