How software companies are helping the healthcare industry (and patients) with SMS

The healthcare industry has been disrupted by COVID-19, but software companies like Yosi Health are leveraging technology such as SMS to provide a better and safer experience for patients and providers. Before the pandemic, platforms like Yosi facilitated pre-visit communications over SMS, including appointment reminders and payment notifications. In response to COVID-19, healthcare providers have started using SMS to communicate with patients about new procedures related to the virus, such as mask requirements and visitor policies. Virtual waiting rooms and at-home assessments are also being implemented to minimize unnecessary contact between patients and providers. By leveraging SMS technology through platforms like Yosi Health, healthcare providers can create a better, safer experience for both their patients and their workers.