Coronavirus causes APAC surge in conferencing and cloud comms, Europe following suit

The COVID-19 pandemic has significantly increased the demand for cloud communications as businesses encourage employees to use conferencing platforms instead of face-to-face meetings or legacy communication systems. Major conferencing platforms are offering premium features for free in an attempt to attract more customers. Bandwidth, a global cloud communications platform, has seen a 2x increase in the number of conferencing minutes being passed through its network in the APAC region and anticipates a similar surge in European traffic. The company is urging businesses with voice at the heart of their operations to discuss capacity requirements due to COVID-19.