Content Deep Dive
How to add conversational AI to your toll-free voice
Blog post from Bandwidth
Post Details
Company
Date Published
Author
Liz Fieno
Word Count
1,871
Language
English
Hacker News Points
-
Summary
Conversational AI is an increasingly important technology for contact centers, offering benefits such as improved customer experiences and the ability to scale up and down easily. However, integrating voice AI into call flows can be a massive undertaking. AIBridge offers a solution by allowing enterprises to easily test and deploy new voice AI tools in their contact center without custom integration overhead. This pre-built conversational AI solution accelerates the adoption of virtual agents for better customer experiences at scale.