Your intro to In-App Calling, and the WebRTC tech it’s based on

WebRTC is an open source protocol that enables real time communication via the web, allowing for live voice or video calls to connect over the internet without any cellular or landline connection. Businesses are increasingly adopting In-App Calling, which leverages WebRTC technology, as it provides a seamless and engaging user experience by eliminating the need to switch between apps during a call. This enhances customer satisfaction and efficiency in various sectors such as B2C customer service, B2B marketing, healthcare scheduling, billing, tourism, and hospitality. Despite some challenges with video calling quality, WebRTC's voice calling functionality is robust and expected to grow significantly in the coming years.

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