Bandwidth's approach to AI is built on the principles of authenticity, diligence, and empowerment, with a focus on transparency, flexibility, and risk management. By aligning their AI innovation with their core values, Bandwidth aims to offer a vendor-agnostic platform that enhances customer experience and network performance. Their strategic vision empowers both customers and employees to engage with AI responsibly, supported by a robust governance framework and AI literacy training programs. Bandwidth's Information Security and Privacy teams proactively embed AI risk reviews into their processes, ensuring safe and efficient AI deployment. The company's commitment to continuous learning and innovation is demonstrated through its tailored, mandatory AI literacy training program, which prepares employees for compliance with emerging laws and fosters a culture of intentional, responsible AI use. Through these efforts, Bandwidth strives to build trust in AI by balancing growth with governance and facilitating collaboration and problem-solving among their teams.