Company
Date Published
Author
Anmol Oberoi, Co-founder and CEO of Emitrr
Word count
891
Language
English
Hacker News points
None

Summary

Emitrr, a company founded in 2021, is leveraging artificial intelligence (AI) combined with application-to-person (A2P) messaging to address staffing shortages and optimize business operations, particularly in the healthcare sector. This approach helps healthcare providers improve communications, workflows, and patient care by routing incoming calls to SMS agents and converting calls to text conversations, thereby bypassing staffing bottlenecks and streamlining customer service. A2P messaging meets customers where they are by utilizing the widespread familiarity and high response rates of SMS technology, making it a valuable tool across various industries. Additionally, it facilitates building trust through timely responses, which can lead to increased revenue and operational efficiency. Emitrr's innovative AI solutions have been recognized with the 2025 Textie Awards, reflecting their impact on enhancing the efficiency of healthcare offices and other industries.