Internal Developer Portals Should Be Internal Developer Hubs

Internal Developer Portals (IDPs) are being sold as a one-stop shop for engineering teams but they often function more like portals, displaying service information to developers rather than actively routing information and workflows. IDPs fall short by introducing additional cognitive load and passive tools that don't let developers take meaningful action. A hub approach would integrate tools that developers care about such as code reviews, work tracking systems, test pipelines, deployment management, and tracking code health. This shifts the focus from passively observing service states to actively improving developer workflows. To turn IDPs into true developer hubs, engineering leaders must put developer workflows at the center and avoid over-indexing on scorecards as metrics for developer performance.

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