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How Supernormal doubled their free to paid conversion rate with AssemblyAI

Blog post from AssemblyAI

Post Details
Company
Date Published
Author
Kelsey Foster
Word Count
504
Language
English
Hacker News Points
-
Summary

Supernormal, a company founded by Colin Treseler in 2020, aims to improve productivity in virtual meetings. The platform uses AI-powered transcription and additional insights to help users take notes and make decisions more efficiently. With the integration of AssemblyAI's speech-to-text models, Supernormal achieved significant improvements in transcription accuracy, leading to increased customer adoption and a doubling of free-to-paid conversion rates. The company has also expanded its capabilities to include multilingual transcription and launched Voice Agents, a feature that enables customers to create customizable conversational agents for routine conversations. By automating virtual meeting tasks, Supernormal helps users focus on more meaningful work and achieve their goals.