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How to create an AI cold-calling agent with the Voice Agent API

Blog post from AssemblyAI

Post Details
Company
Date Published
Author
Kelsey Foster
Word Count
3,593
Company Posts That Month
40
Language
English
Hacker News Points
-
Summary

An AI cold-calling agent built using the AssemblyAI Voice Agent API and Twilio can efficiently dial prospects, qualify leads through natural conversation, and schedule meetings, simulating the role of a sales development representative (SDR) at a fraction of the cost. The system is designed to handle high volumes of structured calls, ensuring compliance with TCPA and DNC regulations through a robust compliance gate before any call is made. The Voice Agent API handles speech-to-text (STT), language model management (LLM), text-to-speech (TTS), and tool calls through a singular WebSocket, allowing for seamless integration and reducing configuration complexity. Essential components include a dialer to manage calls and respect time-of-day rules, a compliance gate to avoid legal violations, and a tool dispatcher for actions like booking meetings or updating CRM data. The API's pricing model and high speech accuracy make it cost-effective, especially compared to human SDRs, while ensuring high conversion rates by maintaining conversational quality and structured output reliability.

Trends Found in this Post
Trend Post Mentions Total Month Mentions Posts Companies MoM
Voice AI 44 3,462 242 43 +46%
LLM 6 9,074 1,640 224 +53%
Real-time 5 5,735 1,391 247 -9%
AI Agents 1 4,942 1,264 250 +12%