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How to build a voice agent with Twilio and AssemblyAI

Blog post from AssemblyAI

Post Details
Company
Date Published
Author
Kelsey Foster
Word Count
2,568
Language
English
Hacker News Points
-
Summary

The tutorial outlines the process of building an inbound phone voice agent using Twilio and AssemblyAI, emphasizing the integration of Twilio Media Streams with AssemblyAI's Universal-3 Pro Streaming, GPT-4o, and ElevenLabs TTS, all designed to operate within an 800ms response time. The guide details setting up a WebSocket server to bridge Twilio's 8kHz mulaw audio to AssemblyAI, leveraging a language model for tool calling and generating responses, and then streaming synthesized audio back to Twilio. The architecture aims to minimize latency by avoiding audio resampling and supports concurrent calls using AssemblyAI's model, suitable for phone-based agents needing real-time, natural conversation capabilities. The tutorial also discusses deployment considerations and provides the complete Python code and resources for implementation, with a focus on achieving efficient, natural interactions in phone-based AI voice agents.