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Troubleshooting the AssemblyAI API: The importance of retrying requests after server or upload errors

Blog post from AssemblyAI

Post Details
Company
Date Published
Author
-
Word Count
785
Company Posts That Month
15
Language
English
Hacker News Points
-
Post removed?
No
Summary

The AssemblyAI API can sometimes encounter upload or server errors that temporarily interrupt the transcription process, but retrying requests after these errors is a valuable first step in resolving them. Upload errors may occur due to intermittent issues with the servers or problems with the file itself, while server errors are typically caused by high load on the servers, momentary interruptions, or edge cases where specific models fail to work as expected. Retrying can improve the overall transcription workflow by ensuring continuity of service and allowing temporary obstacles to be cleared. It is recommended to wait a few minutes before retrying, double-check the file format and size limits, and contact support if issues persist.

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