Claude Tag: How to Build Your Own Slack AI Agent with Arcade.dev

Claude Tag, developed by Anthropic, is a shared AI agent integrated within Slack that automates tasks such as bug investigation, metric retrieval, and support ticket management by leveraging conversation context and connected tools. Unlike a personal chatbot, Claude Tag operates publicly within Slack channels, allowing team members to tag @Claude for multi-step tasks, with results posted back in-thread. This guide outlines how to recreate the core interaction pattern of Claude Tag using Python, Slack Bolt, and Arcade, focusing on implementing a high-value workflow like incident triage. The process involves setting up a Slack app, authorizing tool access through Arcade, and building a tool-calling agent loop that uses a language model to process requests and execute tasks with secure, authorized access to systems like GitHub, Datadog, and PagerDuty. The tutorial emphasizes starting with a narrow, read-only workflow to build trust and gradually expanding the agent's capabilities while ensuring governance through explicit safeguards, logging, and controlled tool access.