PlayStation transformed its digital store experience by integrating GraphQL into its architecture, powering experiences across multiple platforms and services ecosystem. The company overhauled its digital store experience with federated GraphQL using Apollo, effectively orchestrating multiple backend APIs into a unified high-performance experience. This centralized approach to API orchestration allowed for business logic to be centralized, reducing duplicated code and data inconsistencies across devices. PlayStation adopted Apollo Client 3.7’s @defer directive to create a progressive loading experience for users, improving speed and revenue. The company emphasized the importance of cross-functional collaboration and maintaining platform-specific flexibility to balance consistency with customization. With GraphQL federation, PlayStation has built a robust foundation that accelerates performance, boosts developer efficiency, and streamlines updates.