Content Deep Dive
How to easily search your Zendesk knowledge base | Algolia
Blog post from Algolia
Post Details
Company
Date Published
Author
Matthieu Dumont
Word Count
505
Language
English
Hacker News Points
-
Summary
Algolia has released a new Zendesk integration as part of their community package, offering an as-you-type search feature for help centers. This integration aims to increase customer satisfaction and reduce support costs by enabling users to find answers quickly and easily. The integration is easy to install and can be integrated at no cost. It automatically exports Zendesk articles into Algolia accounts and keeps them up-to-date, reducing the need for repetitive questions from users. Additionally, the code is open-source under the MIT license, allowing for community contributions.