Why Airwallex customers didn’t need stablecoins, and why we’re building for them now

Airwallex’s global accounts, foreign-exchange capabilities, regulatory controls, and local payment networks already allow businesses to collect, convert, and distribute funds efficiently in more than 120 countries, reducing the practical need for stablecoins in many conventional cross-border payments. Although stablecoins can help onchain businesses and users in unstable banking or inflationary environments, they still require regulated infrastructure to convert digital dollars into local currencies and complete supplier, employee, or contractor payouts. The company argues that AI agents may create a stronger use case, as stablecoin wallets can impose fixed spending limits and support low-value, high-volume micropayments that are inefficient under card-fee models. With evolving U.S. and European regulations and growing deployment of AI agents, Airwallex is integrating stablecoin support where permitted, investing in settlement provider Metal, and aiming to let customers choose between stablecoins and local currency based on payment needs, particularly for agent transactions and slower banking corridors.

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