What is a digital wallet and how do they work?
Blog post from Airwallex
Digital wallets are software-based tools that securely store payment credentials and other items such as loyalty cards or boarding passes, enabling contactless, online, and peer-to-peer transactions through technologies including NFC, QR codes, and, in some cases, magnetic secure transmission. Their rapid adoption has made them responsible for about half of global e-commerce payments, with usage expected to exceed half of the world’s population by 2026, although preferred providers vary by region, from Apple Pay and Google Pay in Western markets to Alipay and WeChat Pay in Asia. For businesses, linking corporate cards to wallets can reduce reimbursement administration, provide real-time spending visibility, enforce limits, and support international payments, while encryption, tokenization, and biometric authentication can strengthen security. Limitations include uneven merchant acceptance, reliance on compatible devices and payment infrastructure, and potential exposure to security risks from inadequately vetted providers. Businesses selecting a wallet should consider security, regional and device compatibility, fees, service terms, and customer support, while future development is expected to expand wallets into broader “super wallet” services and improve expense-management capabilities. The text also promotes Airwallex corporate cards and multi-currency accounts as a way to connect company spending with digital wallets while reducing foreign-exchange and international transaction costs.
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