Payment orchestration: How does it work and do you need it?
Blog post from Airwallex
Payment orchestration centralizes relationships with multiple payment service providers, gateways, acquirers, and banks, using real-time routing to improve transaction success rates, reduce costs, support global payment methods, and streamline reconciliation. It differs from a payment gateway, which securely transmits customer payment information, and a payment service provider, which combines gateway, processing, merchant-account, fraud-prevention, and support functions. Orchestration may be most useful for businesses with high payment failure rates, three or more PSPs, substantial transaction volumes, international operations, or demanding regulatory requirements, but it can introduce integration complexity, implementation and maintenance costs, security and compliance concerns involving third parties, and provider lock-in. The material argues that a comprehensive PSP may be a simpler alternative for many businesses, highlighting Airwallex as an end-to-end provider supporting numerous payment methods, currencies, and countries while offering direct integration, transparent pricing, fraud controls, and local-currency settlement.
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