Inside our journey to transform the office of the CFO

After discussions with more than 20 private-equity-backed CFOs, an Airwallex finance leader found that AI adoption in Finance has progressed slowly, constrained by lean teams, risk aversion in controllership, and poor data hygiene, while current experimentation is concentrated in FP&A tasks such as variance analysis and management-reporting presentations. The author argues that CFOs should consider redesigning Finance operations rather than merely adding AI to existing workflows, focusing first on the quality of the data foundation, a detailed understanding of teams’ work and manual processes, and an operating model that enables people to use new tools effectively. Airwallex plans to share lessons from its process mapping, team and operating-model evolution, and AI roadmap as it seeks to build a scalable Finance function.

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