Agentic Commerce Will Be Won Under the Hood

Agentic commerce, in which AI agents research, select, and pay for purchases on users’ behalf, depends less on advances in intelligence than on reliable infrastructure that establishes trust among buyers, sellers, and developers. Buyers need clear permissions, secure credentials, fraud protection, and dependable dispute and refund processes before delegating meaningful purchases, while sellers seek agent-driven discovery without losing control of their brand identity and product context. Developers require payments and compliance tools that operate seamlessly through interoperable protocols, allowing them to focus on building agent experiences. Airwallex positions its regulated payments, foreign exchange, and card-issuing platform as infrastructure for this ecosystem, offering Airi wallets with controlled virtual cards and agentic tokens for buyers, an Agentic Commerce Suite for seller discovery, risk management, and payments, and AgentOS tools for builders.

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