A Message from our CEO and Co-founder

Airwallex’s founder reflects on the company’s evolution from a cross-border money movement service into a global financial and payments platform intended to help businesses operate internationally, while describing the personal experiences and cultural values that have influenced its development. The company reported reaching cash-flow positivity in December 2023, approaching $400 million in annualized revenue and $80 billion in annual payment volume, processing more than 50 million transactions and claiming to save customers $300 million annually. During 2023, Airwallex expanded into markets including Israel, Canada, and Latin America, obtained a payments license in China, launched U.S. payments, broadened issuing to 45 markets, automated onboarding in several regions, and added products such as Yield, Bill Pay, Batch Transfers, and accounting software integrations. Its 2024 strategy centers on establishing product-market fit for spend-management software among mid-market and enterprise customers, expanding financial infrastructure across additional regions, improving payouts, payments, fraud controls, embedded finance, and developer tools, and maintaining risk and compliance operations across its more than 60 licenses and registrations. The company also plans to use generative AI for customer onboarding, support, internal operations, and data-driven decision-making while investing in its global workforce and operating culture.

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