Introducing Contextual Answers: Unlocking Organizational Knowledge

Contextual Answers is a new generative AI solution that allows businesses to tap into their organizational knowledge by providing an answering engine grounded in their corpus of information. This end-to-end API solution helps avoid hallucinations and incorrect responses, making it more reliable for use cases. Businesses can upload entire libraries of documents such as knowledge bases, help center libraries, business reports, policies, guidelines, manuals, and playbooks to leverage Contextual Answers. The technology is already being used by companies like Clarivate in their library solutions, customer support systems, financial service institutions, education service providers, legal services, insurance, sales, marketing, and field technicians.