Low Latency: The Millisecond Advantage of Agora’s Conversational AI

Conversational AI systems are often hindered by high latency, which disrupts the natural rhythm of human interaction and leads to low adoption rates, as users expect immediate responses akin to human conversation. Despite possessing advanced models that function well in controlled environments, these systems fail in real-world applications due to delays inherent in data transmission across the public internet. Agora addresses this issue with its Software-Defined Real-Time Network (SD-RTN™), which bypasses internet congestion by using a globally deployed infrastructure that reduces round-trip time and ensures millisecond-level latency. This enables seamless, real-time interactions by optimizing the network path between end-users and AI services, allowing the computational speed of AI models to be fully realized. By prioritizing low latency, Agora empowers businesses to move AI projects from proof-of-concept to full-scale production, enhancing user engagement and allowing engineers to focus on developing better features and experiences.