Top-of-Mind Retail CIO Concerns

Retail CIOs are focusing on integrating data from various sources and developing real-time data analysis to address critical business objectives during the pandemic. They are also trying to evaluate investments for democratizing data, supporting faster responses to changing business conditions, and ensuring supply chain continuity. Key strategies include doubling down on data collection processes integration, developing real-time data analysis, establishing tighter ties with trading partners, democratizing business intelligence/analytics operation, investing wisely in edge computing and emerging technologies, addressing governance issues, and enabling effective management of data across complex heterogeneous infrastructures for a wider range of stakeholders.