January 2019 Summaries

Vienna-based Kurier Group, a major player in the Austrian publishing industry, enhanced its operational efficiency and work-life balance by adopting the Platform-as-a-Service (PaaS) provider Upsun. This transition allowed Kurier's development team to shift its focus from DevOps to product development, automating many tasks that previously consumed significant time and resources. By implementing Upsun's feature-branch model, Kurier significantly increased productivity, enabling faster development and testing of new features, which boosted stakeholder and customer satisfaction. The switch also improved site reliability, reducing outages and deployment issues, and decreased operational costs by 66 percent. Kurier's CTO, Adam Zielinski, praised the transformation, noting the increased stability and efficiency, which allowed him to confidently disconnect from work during personal time, knowing the system was robust and supported by Upsun's 24/7 assistance.

Thinkbean, a Boston-based web development agency specializing in Drupal, transitioned to using Upsun for its hosting needs, which significantly enhanced their operational efficiency and client satisfaction. Previously hindered by restrictive processes from their former provider, Thinkbean sought a partner that offered features such as flexible pricing, modern CI/CD capabilities, and strong support for Symfony and NodeJS. Upsun delivered on these fronts, providing seamless GitHub integration, automated health checks, and a cost-effective entry point for high-quality services. This transition allowed Thinkbean to offer better value to clients, streamline development processes, and reduce technical support resolution times from days to minutes. The agency's internal app, the Agency Portal, capitalizes on Upsun's integration capabilities, which facilitates creative problem-solving by automating routine tasks. Overall, the switch to Upsun has enabled Thinkbean to improve DevOps efficiency, enhance client offerings, and accelerate project approvals, leading to happier clients and a competitive edge in the market.