January 2024 Summaries

Kevin Menezes, Sr. Manager of Customer Success, outlines six best practices for effectively onboarding new users to the Tines platform, which automates complex and repetitive tasks. These practices include utilizing the dedicated support of a Customer Success Manager and Engineer during onboarding, appointing a project champion to prioritize and communicate objectives, and conducting weekly team meetings to share progress and challenges. Additionally, users are encouraged to define automation goals using resources like the Tines story library, which offers over 600 workflow templates, and to evaluate the platform's return on investment through time-saving metrics. Leveraging free training resources at Tines University, users can enhance their understanding of the platform through self-paced courses and certification, thereby optimizing their use of Tines from the outset.

Security professionals are increasingly relying on podcasts to stay informed about the latest developments in cybersecurity, with 83% of them tuning into at least one podcast, as highlighted by the 2023 Voice of the SOC report. A survey of 900 security practitioners in the US and Europe identified nine leading podcasts that cover a range of topics, including industry news, interviews with top security leaders, real-life incident reports, historical deep dives, and journalistic storytelling. Among these popular podcasts are Cyberwire Daily, which provides daily cybersecurity news updates, and Darknet Diaries, known for its narrative storytelling about the darker aspects of the internet. Other notable mentions include Security Now, Malicious Life, and Smashing Security, each offering unique perspectives and content tailored to both security experts and enthusiasts. These podcasts serve as valuable resources for professionals seeking to enhance their knowledge and remain engaged with current cybersecurity trends and issues.