July 2023 Summaries

In the latest episode of The Future of Security Operations podcast, host Thomas interviews Josh Kamdjou, the founder and CEO of Sublime Security, an innovative email security platform. With over 13 years of experience in the security field, including government work and private consulting, Josh discusses his journey into the industry and the evolution of email security over the past decade. He highlights the gaps in email security that led to the creation of Sublime Security, which uses Detection-as-Code and behavioral AI to thwart email attacks. The conversation also touches on current threats like business email compromise fraud, the transition from consultancy to product development, and the importance of understanding customer needs to improve security solutions. Josh shares insights on what companies are doing to defend against email threats, the future of security operations, and Sublime Security’s goals for the coming year.

Tines has launched its professional services program to help customers maximize the value from its automation platform, acknowledging that while the product is intuitive, additional support can be beneficial. The services, which include story building, advisory, consultation, and training, are designed to assist with tasks such as migrating from other platforms, onboarding new users, and achieving specific business goals. Highlighting successful cases, the program has demonstrated effectiveness in accelerating automation efforts, as seen with customers like MARS, a Fortune 500 company, which significantly reduced complexity and time in migrating from their previous systems. The services ensure a seamless transition and empower teams to effectively utilize Tines, enhancing their automation journey and achieving their objectives more efficiently.

The latest 'You did WHAT with Tines?!' competition showcased the creativity and versatility of Tines workflows, with customers demonstrating both complex and amusing applications. This annual event highlights Tines' capabilities by encouraging participants to share unique stories, resulting in a variety of entries that impressed the judges. Two notable winners include Aaron Wilkonson's "MasquerAid," which uses Tines to generate AI-driven personas for security testing, and Andrew Katz's "Rick Roll," a playful use of Tines webhooks to redirect users to the classic prank video, with a system to track and notify the prank's reach via Slack. The competition's winning entries are accessible in the Tines story library for others to explore and enjoy, and enthusiasts are invited to experiment with the Tines Community Edition to create their own inventive workflows.

In a digital world where real-time communication is crucial, especially for IT teams and service desk analysts, the challenge of using multiple platforms like Slack and Microsoft Teams can hinder productivity due to an overwhelming number of notifications and platform-switching. Tines offers a solution by enabling seamless communication between these platforms through a step-by-step guide, allowing teams to maintain efficiency and improve customer experiences. By using Tines, users can set up real-time messaging between Slack and Microsoft Teams channels, enhancing collaboration. The process involves creating a mapping table to connect channels, setting up webhooks, and configuring Slackbots to facilitate message transfer, ultimately streamlining communication across different platforms without missing crucial notifications.

Tines, a platform known for automating security workflows, demonstrates its versatility by integrating with other business tools, such as OctoPerf, a cloud-based performance testing tool. OctoPerf allows developers and testers to optimize website performance by simulating virtual users and generating realistic traffic, while Tines enhances the process through automation of test scenario creation, scheduling, and report delivery. Users can configure their tests by setting parameters like user count and test duration, and manage scenarios through a user-friendly interface. The integration streamlines performance testing by automating tasks, ultimately allowing teams to concentrate on critical objectives by reducing manual workloads.

Peter Wrenn, the moderator of Tines' Technical Advisory Board (TAB), discusses the insights gained from the group's quarterly meetings, which focus on product innovations, industry trends, and advancing Tines' vision of automation. Despite being relatively new to cybersecurity, Wrenn values the opportunity to learn from experienced leaders in the field. In a recent session, the board explored topics related to large language models (LLMs), AI, and ChatGPT, with discussions highlighting concerns about sensitive data leakage, the challenges of writing malicious code with AI, and potential AI benefits. Wrenn emphasizes the importance of strict access controls to mitigate risks associated with AI-generated vulnerabilities and shares an idea from Tines' CEO about AI security analysts assisting with basic alert determinations. Additionally, Wrenn mentions a sneak preview of Tines cases, a feature with collaborative components set to launch in June 2023, and plans to continue sharing key takeaways from future sessions.