February 2023 Summaries

The full video of Symbl.ai’s Community Office Hours session is available for viewing, discussing the features and applications of Trackers, a platform that identifies specified vocabulary in real time and asynchronous applications, including sales enablement, coaching, regulatory compliance, and matching human intention to business opportunities.

A conversation-enabled application requires an extensible and scalable storage strategy that doesn't impact availability, performant data access with a 50/50 read/write ratio, and the ability to query relationships between data points. Additionally, considerations such as backup and disaster recovery solutions, regulatory compliance, hybrid or multi-cloud architecture, and data mobility are crucial for deployment and operational aspects. Graph databases can efficiently capture metadata relationships, enabling queries based on relationships between datasets. Data mobility allows for relocation of data from one location to another, ensuring portability and selectivity, which is essential for enterprises with diverse storage requirements.

The Symbl.ai community meeting for February 2023 will cover Trackers, a feature that allows users to track specific phrases in conversations. The meetings will take place on February 22nd and 23rd at different times for the Americas and Asia-Pacific regions. Interested individuals can join by adding the Community Calendar to their Google Calendar or by joining the Symbl.ai Google Group. A Tracker is a collection of phrases identifying a characteristic or event, such as pain points in conversations. The platform will process conversations and find phrases similar to those defined for the Tracker, sending notifications when they occur. The community meeting will also cover other topics related to conversation AI/ML, including a new section on Tutorial and Training Videos for key concepts. Users can provide suggestions for future topics by dropping into the Slack channel.