February 2026 Summaries
7 posts from Socure
Filter
Month:
Year:
Post Summaries
Back to Blog
No summary generated yet.
Feb 26, 2026
719 words in the original blog post.
No summary generated yet.
Feb 24, 2026
1,110 words in the original blog post.
No summary generated yet.
Feb 17, 2026
590 words in the original blog post.
No summary generated yet.
Feb 13, 2026
1,103 words in the original blog post.
No summary generated yet.
Feb 11, 2026
971 words in the original blog post.
Contact centers have evolved from service-focused operations into critical defenses against fraud as attackers increasingly target support channels to bypass stronger login protections through social engineering, account recovery requests, refund claims, and information gathering. Criminal networks use automation, AI-generated conversations, device emulators, and proxy networks to conduct scalable attacks across chat, voice, email, and automated workflows, exploiting agents’ service-oriented training and limited visibility into users’ devices, networks, and behavioral histories. Traditional security questions are often ineffective because personal information may be compromised, while passive digital intelligence can assess device legitimacy, network risk, and identity consistency before an agent handles a request. Applying these signals allows organizations to route or block high-risk interactions, accelerate service for trusted customers, reduce fraud losses and agent workload, and maintain efficient customer support without adding unnecessary friction.
Feb 09, 2026
1,101 words in the original blog post.