July 2017 Summaries

Announcing Sessions at Forge Forge by Sentry is an event about the future of software development, focusing on observability, agility, continuous deployment, and shipping faster and better. Ben Sigelman will discuss distributed tracing systems, drawing contrasts with existing technologies and leading a demo to connect dots between high-latency outliers and contended resources. Kiran Bhattaram from Stripe will cover steps taken to make observability easier for developers, including instrumenting codebase, shipping features into production, creating effective alerts, and digging into issues. Alex Sexton will explore mature front-end infrastructure, discussing what a modern application looks like around the edges and supporting tools that can ease trouble. Register now to take advantage of early bird pricing through July 31st.

Billy Vong has joined the Sentry team, bringing his frontend expertise from a three-person startup where he worked on various projects including React and Meteor. He will focus on shipping product features and improving developer tooling to enhance the Sentry experience. In his free time, Billy enjoys playing with kitchen gadgets, gardening, and complaining about Chicago sports teams.

The Game of Telephone that Hurts User Experience` Despite modern development efforts to eliminate bugs, crashes still occur due to outdated methods for spotting and fixing errors in production. This leads to a "Game of Telephone" where crucial details are lost as the error report is passed from customer support to quality assurance teams, then engineering managers, with each step introducing new inaccuracies. As a result, it can take days or weeks to identify and fix issues, preventing teams from learning from live customer experiences. Automated error tracking solutions like Sentry bridge this gap by providing direct access to code, context, and events leading up to the error, enabling developers to isolate, reproduce, and fix issues as part of their existing workflow, ultimately prioritizing user experience.

Welcome Lindsey Schwarze Sentry joins us in welcoming Lindsey Schwarze to the customer success team! Lindsey joins Sentry from a startup in Santa Barbara, Invoca, where she worked in Customer Success for over 4 years. Her experience has prepared her to take on similar responsibilities at Sentry. Lindsey enjoys dog parenting and practicing yoga when not advocating for customers' success. She is also an avid fan of punk rock and real-life crime drama.