May 2026 Summaries

The guide discusses how vendors can enhance customer awareness throughout the distribution lifecycle by leveraging the Replicated platform to capture and analyze key behavioral signals, beyond traditional CRM and marketing automation proxy signals. It emphasizes the importance of distinguishing between real-time event notifications, periodic snapshots, and trend detection to effectively monitor customer engagement and health, particularly after the initial sale. The guide highlights the significance of integrating behavioral signals into existing systems to ensure proactive engagement and risk management, especially for air-gapped environments where data collection cadence is crucial. By focusing on customer health metrics, such as instance readiness and version currency, vendors can better prepare for renewals and expansions, transforming them into data-driven conversations about value and growth opportunities.

Event Notifications has been made generally available on the Replicated Platform, offering vendor teams enhanced capabilities to monitor and act on critical events in customer-managed environments. This new system replaces the previous Instance Notifications by providing access to over 20 event types across six categories, such as releases, customer updates, and application instances, allowing for more precise targeting and integration into existing tools and workflows. The platform supports granular filters for alert subscriptions, enabling teams to customize notifications based on specific criteria and automate processes like customer onboarding and license management. With capabilities for webhook and email delivery, as well as full management via the Replicated CLI, Event Notifications streamlines the process of staying informed and responding promptly to key operational events, ensuring teams can maintain visibility and control without manual monitoring.

Replicated's May 2026 release highlights include several updates across its platforms, enhancing user experience and security. The Embedded Cluster v3 Beta improves installation and upgrade processes with a UI-based experience and supports headless installs and high availability. The Vendor Portal now allows vendors to send test emails for event notifications and features a collapsible sidebar for improved usability. In the Enterprise Portal, vendors can add custom signup fields and implement email domain filtering to control user signups, along with a new license download button for air gap customers. The Replicated SDK now supports referencing container images by digest and introduces a read-only mode for environments with strict Kubernetes RBAC policies. Additionally, documentation updates include an air gap onboarding guide and an AI search option to streamline information retrieval.