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September 2026 Summaries

3 posts from PolyAI

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The half second that shapes every call: voice AI latency and customer satisfaction
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Sep 30, 2026 1,444 words in the original blog post.
The State of Customer Conversations in 2026: AI agents are on the line
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Sep 15, 2026 1,431 words in the original blog post.
Introducing Wren: the coding agent that never stops making your dialog agents better
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Sep 09, 2026 1,642 words in the original blog post.
Plushcap, by Matt Makai. 2021-2026.