September 2012 Summaries

PagerDuty is attending and sponsoring the 2012 Splunk Worldwide User Conference in Las Vegas, offering an opportunity to showcase their new integration with Splunk. This integration allows real-time conversion of Splunk alerts into PagerDuty incidents, which are then directed to the appropriate team and on-call engineer via phone, SMS, or email. The collaboration aims to enhance IT infrastructure monitoring and incident response by leveraging Splunk’s data analysis and alerting capabilities with PagerDuty’s notification systems. At the event, attendees can learn about managing IT operations, explore the Splunk App for PagerDuty developed by Greg Albrecht, and participate in a free trial of PagerDuty with a chance to win a prize pack designed for on-call heroes.

PagerDuty's product team is rejuvenating their approach to APIs, elevating them to first-class status by launching a new Developer Site that goes beyond being a mere API reference. By addressing the long-standing need for standardization, auditing, and comprehensive documentation, PagerDuty aims to empower developers with an enhanced, fully documented set of APIs. This initiative has already inspired innovative integrations like Jesse Newland's incident webhooks and Karl Skomski's Node.js integration, among others, showcasing the potential for creative applications. The platform invites developers to leverage these tools to build new solutions, improve existing integrations, and share their work to collectively enhance operations and on-call management. The team encourages community collaboration, urging developers to build new libraries, share plugins, and contribute to a growing repository of best practices and implementations.