October 2010 Summaries

Server Density, a provider of comprehensive host-level monitoring services for systems like Linux, FreeBSD, Windows, and MacOS X, now offers out-of-the-box integration with PagerDuty to enhance alert management capabilities. This integration allows Server Density to monitor not only the operating systems but also common server software such as Apache, MySQL, and Nginx, and its flexible plugin architecture enables the monitoring of custom software as well. By using this integration, users can easily route alerts from Server Density through PagerDuty, streamlining their monitoring processes. More information on the services provided by Server Density and details on the integration can be found on their website and in the Server Density Integration Guide.

Customers often use more alerts than their allocated quota due to reasons like misconfigured monitoring systems or unexpected usage, leading to surprise overages. To address this, a new feature has been introduced to notify customers when they approach or exceed their alert quota. This notification option is disabled by default and can be enabled by the account owner through the "Account Settings" page by activating the "Alerts overage warning." Despite exceeding the quota, alert delivery is not cut off; instead, overage charges are applied as outlined on the pricing page.