July 2017 Summaries

New Relic customers can now use their knowledge of New Relic Query Language (NRQL) to create dynamic baselines for alerting on time-series metrics generated by NRQL queries, combining the powers of NRQL and Dynamic Baseline technology to operationalize on super-specific metrics. This feature builds upon previous releases such as NRQL Alerts, which allowed teams to operationalize on their performance data using a flexible query language. The new Dynamic Baseline Alerts use baselines modeled from historical application metric data to establish dynamic thresholds, predicting the future based on the past and adapting to overall trends, weekly patterns, and minute-scale granularity to detect short-lived anomalies. With NRQL Baseline Alerts, customers can create alerts with confidence, set dynamic thresholds, and establish strong signals for their key performance indicators, offering virtually endless possibilities for use cases tailored to individual teams and companies.

New Relic has integrated the flexibility of its New Relic Query Language (NRQL) with Dynamic Baselining technology, allowing users to monitor and alert on anomalous behavior in time-series metrics derived from NRQL queries. This enhancement, known as NRQL Baseline Alerts, leverages historical data to set dynamic alert thresholds that adapt to trends and patterns, offering minute-scale granularity to capture short-lived anomalies. Users can create precise alerts, reducing guesswork and improving performance monitoring by combining NRQL's querying capabilities with dynamic baseline features. Available to New Relic Pro subscribers, this tool provides a sophisticated mechanism for detecting unusual activities, such as unexpected pageview fluctuations, by setting dynamic thresholds rather than static ones. The approach also includes an ensemble method for automatic algorithm selection, ensuring optimal performance. Nate Heinrich, the product manager at New Relic, highlights the potential for diverse use cases tailored to specific customer segments and performance indicators, encouraging users to explore the extensive possibilities offered by NRQL Baseline Alerts.

The New Relic AWS Billing integration provides visibility and control over AWS costs by monitoring application spend, creating budgets, and setting up alerts to notify when spending exceeds certain levels, allowing businesses to optimize their AWS usage and reduce costs. The integration enables users to view actual and forecasted costs for specific applications and infrastructure components, making it easier to identify areas where costs can be reduced or optimized. By combining this feature with New Relic Alerts, businesses can set up custom threshold levels to receive notifications when spending reaches certain levels, enabling them to take proactive steps to manage their AWS spend.

New Relic's AWS Billing integration provides users with enhanced visibility and control over their Amazon Web Services (AWS) expenses by allowing them to monitor and manage cloud costs alongside application and infrastructure performance metrics. By integrating AWS Billing into New Relic Insights, users can track actual and forecasted expenses per application using AWS's tagging capabilities and budget features. The integration allows for the creation of dashboards and data apps that display AWS spend and performance metrics, offering insights into potential cost-saving opportunities, such as resizing underutilized EC2 instances. Additionally, New Relic Alerts can be configured to notify users when AWS spending reaches specific thresholds, enabling proactive management of cloud expenditures. Users can access this information through both desktop and mobile applications, and further details on setup and utilization are available through webinars and documentation provided by New Relic.

New Relic`, a leading software development and performance monitoring company, has made diversity and inclusion ("D&I") a priority in its workplace culture. The company's Chief People Officer emphasizes the importance of creating an environment where employees can bring their full selves to work, fostering creativity, talent, and agility. To achieve this goal, New Relic has formed a Diversity Council to examine cultural, racial, gender, and minority demographic trends in hiring, salary comparisons, promotions, and retention. The company aims to increase employee diversity, ensure pay equity, create an inclusive environment, and share efforts and impact internally and externally. While progress is being made, there is still room for growth, and the company recognizes that a culture change requires sustained effort from all employees. By measuring D&I metrics, promoting open discussions, and embedding diversity into critical processes, New Relic is committed to making diversity and inclusion sources of strength in its workplace.

Kristy Friedrichs, the Chief People Officer at New Relic, reflects on her initial months at the company, highlighting the importance of Diversity and Inclusion (D&I) in fostering a creative and agile workforce that reflects a broad spectrum of backgrounds and perspectives. New Relic has established a Diversity Council to analyze and address cultural, racial, gender, and minority demographic trends within the organization, with efforts focused on improving diversity through talent acquisition, implementing unconscious bias training, and fostering an inclusive environment. Despite some progress, such as a slight increase in the representation of women and Black employees in technical roles, the company acknowledges there is considerable room for growth. Friedrichs emphasizes the need for a culture change that integrates diversity metrics into all processes, advocating for continuous discussion and measurement as part of everyone's responsibility. New Relic plans a "year of action" with initiatives like sponsorship programs and inclusion training to enhance their D&I efforts, aiming to embed these values deeply within the company's operations and culture.

When we launched our New Relic Synthetics monitoring product in 2014, we included locations around the world to simulate real customer journeys. Our goal was to help you catch problems before your end users did by simulating user behavior, user flows, and interactions. All Synthetics customers now have access to four new public locations, adding to the existing 14 public locations, for a total of 18 different locations to run monitors around the world, enabling better measurement and comparison of mobile and web channels with one of the world's best testing networks. The new regions include Columbus, Ohio, Montreal, Quebec, Mumbai, India, and Seoul, South Korea, providing additional locations for distributed teams to share testing resources and information for a higher level of confidence that their applications are running properly in more places.

New Relic Synthetics, a product launched in 2014, has expanded its global monitoring network with four new public locations—Columbus, Ohio; Montreal, Quebec; Mumbai, India; and Seoul, South Korea—bringing the total to 18. This expansion aims to enhance the accuracy of simulated user behavior and interactions, enabling customers to gather synthetic monitoring data from more parts of the world for a comprehensive understanding of global user experiences. The increased coverage allows for improved measurement and comparison of mobile and web channels, offering distributed teams greater flexibility in sharing testing resources and insights, ultimately boosting confidence in software performance across various regions. New Relic continues to explore further expansions to maintain its position as a leader in digital experience monitoring, while users are encouraged to engage with the Explorers Hub for support and discussions.