August 2021 Summaries

Content moderation is an inevitable challenge faced by UGC platforms. It often happens behind closed doors and can be seen as a rite of passage for startups. The solution space for this problem includes varying degrees of cost, accuracy, and speed. A mix of human review and machine review may be the ultimate solution depending on the product's needs. Content moderation is an ongoing battle between abusive users and platform owners, with both sides constantly improving their tactics. Having a clear content policy ahead of time can help guide decisions in the future. Automated solutions using tools like thumbnails and storyboards from Mux Video can aid in content moderation.

Mux, a company focused on improving developer experience, has recently expanded its Product Design team to accommodate new features and products. The design team includes Heidi Slater, Senior Product Designer for Mux Data; Jason Petz, Staff Product Designer for Mux Platform Experience; Jenny Mahmoudi, Senior Product Designer for Mux Video; and Diana Brown, Product Design Director. Each designer brings their unique perspective to problem-solving in design, with a focus on user experience and satisfaction. The team emphasizes collaboration between Product Design, Product Management, and Engineering to ensure that all aspects of the customer's needs are considered when designing products. Mux is currently hiring for more designers and other positions within the company.

Mux Video has added new list filters, upload_id and live_stream_id to the List assets API and a stream_key filter to the List live streams API. These filters improve efficiency for developers by allowing them to find specific information more quickly and easily, reducing the need for multiple queries and cumbersome workarounds. The upload_id filter works on all assets created using Direct Uploads after June 4th, with plans to add corresponding upload_ids to historic assets. The live_stream_id filter is useful for listing all recordings associated with a specific live stream ID, while the stream_key filter allows developers to find live streams created with a specific stream key more efficiently. Mux Video encourages feedback and suggestions for additional filters that could benefit developers using their platform.