| Avoid notification numbness, let us elevate top customer concerns.
https://t.co/dT7JP8IX1E https://t.co/HM68umPCxH |
@modemdev |
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2026-10-16 |
1,480 |
2 |
0 |
0 |
1 |
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| We've moved! Modem is now available at https://t.co/mSGr2rPprA
Give your team's agents the power to find, fix, and fol… |
@modemdev |
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2026-10-14 |
5,103 |
10 |
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2 |
2 |
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| Without leaving @cursor_ai, find customer concerns and fix them.
https://t.co/GyCYLmNtPh https://t.co/Y0DitIRV1O |
@modemdev |
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2026-10-13 |
1,331 |
6 |
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1 |
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| Be honest, you're never going to re-read your call transcripts. ☎️
We'll transfer the moments that matter from each ca… |
@modemdev |
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2026-10-09 |
1,365 |
5 |
0 |
2 |
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| Use our Claude Connector to create Dashboards that surface buried customer concerns.
https://t.co/1RamXB41I4 |
@modemdev |
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2026-10-08 |
596 |
3 |
2 |
0 |
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1 |
| RT @bentlegen: we finally added a model picker to Modem's cloud agent
but we're not trying to sell you tokens - our bu… |
@modemdev |
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2026-10-07 |
7 |
0 |
1 |
0 |
0 |
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| Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem.
Pick the model that works best for you and your … |
@modemdev |
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2026-10-07 |
1,539 |
1 |
0 |
0 |
2 |
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| We now integrate w/ @plainsupport 📬
Making it easy to combine support threads with the rest of your product context. h… |
@modemdev |
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2026-10-06 |
1,197 |
7 |
1 |
1 |
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| Agents talk too much. 🤫
Our agent uses reactions when a reply isn't needed.
See what more our agent can do:
https://t… |
@modemdev |
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Original |
2026-10-05 |
207 |
2 |
0 |
0 |
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| RT @bentlegen: I wanted to know how far you can push these vids
So I gave Opus 5.5 Blender, ElevenLabs and REAPER (DAW… |
@modemdev |
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Repost |
2026-10-05 |
8 |
0 |
2 |
0 |
0 |
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| RT @bentlegen: Opus 5.5 product vids aren't just good because they look great
they're good because they can explain th… |
@modemdev |
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2026-09-28 |
10 |
0 |
3 |
0 |
0 |
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| RT @TridhatriV: We use @modemdev daily and it’s acc pretty helpful ngl |
@modemdev |
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2026-09-28 |
11 |
0 |
1 |
0 |
0 |
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| RT @ComposioDevs: Developers can now integrate Modem MCP through Composio. The toolkit exposes 15 tools to search custo… |
@modemdev |
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2026-09-28 |
11 |
0 |
1 |
0 |
0 |
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| Launch like @Sentry, who cut product research from hours to minutes using Modem.
Learn how in this case study 👇 https:… |
@modemdev |
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Original |
2026-09-25 |
2,946 |
11 |
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1 |
1 |
2 |
| SSO and SCIM - now available in Modem
Provide secure access to Modem through enterprise identity providers like @okta,… |
@modemdev |
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2026-09-25 |
305 |
4 |
0 |
2 |
0 |
0 |
| RT @bentlegen: MCP is great but we should be real, it's still a usability nightmare on many platforms - cause it's ofte… |
@modemdev |
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2026-09-23 |
7 |
0 |
1 |
0 |
0 |
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| Modem is now live on the @ChatGPT marketplace.
Without leaving your agent:
- Connect all your customer channels in a f… |
@modemdev |
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Quote |
2026-09-22 |
4,415 |
7 |
3 |
3 |
1 |
1 |
| RT @bentlegen: 📜 introducing ossrules.md
- learn how leading OSS projects use agent rule files
- discover skill files … |
@modemdev |
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Repost |
2026-09-18 |
7 |
0 |
22 |
0 |
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| September changelog
• Integrations from @FrontHQ, @cannyHQ, @fathom, @MicrosoftTeams, and @sentry
• Modem's plugin in … |
@modemdev |
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Original |
2026-09-17 |
1,853 |
4 |
1 |
1 |
1 |
1 |
| A customer reports downtime. Modem's agent checks @sentry.
@bentlegen and @rchhabs talk through what future agent-to-… |
@modemdev |
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2026-09-17 |
4,306 |
9 |
5 |
1 |
1 |
1 |
| RT @bentlegen: today an engineer found a bug where we over-billed some event types, and made a fix
Modem pinged him - … |
@modemdev |
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Repost |
2026-09-16 |
5 |
0 |
2 |
0 |
0 |
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| Get an instant pulse on customer sentiment from every channel - bring your agent or use ours
Now with support for Pylo… |
@modemdev |
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Original |
2026-09-11 |
1,803 |
4 |
0 |
0 |
1 |
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| RT @bentlegen: had a fever dream last night where our product came alive and started fighting us (🔈) https://t.co/bJzu0… |
@modemdev |
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Repost |
2026-09-09 |
8 |
0 |
1 |
0 |
0 |
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| Today from ~07:40 to ~14:40 UTC, event ingestion into Modem was delayed.
During that window, each customer's context g… |
@modemdev |
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Original |
2026-09-03 |
1,364 |
4 |
1 |
1 |
1 |
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| RT @bentlegen: people used to write "us vs <competitor>" pages by hand to tilt the scales so their product came o… |
@modemdev |
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Repost |
2026-09-01 |
9 |
0 |
2 |
0 |
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| Get realtime customer visibility across all your channels in just 5 minutes of setup https://t.co/JYoGxCpF3C |
@modemdev |
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Original |
2026-09-01 |
2,822 |
9 |
3 |
3 |
2 |
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| RT @JakeKing: Had a trip to Ireland this week for a friends wedding.
Holy shit the team put in some work!
(Thanks @m… |
@modemdev |
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Repost |
2026-08-29 |
9 |
0 |
1 |
0 |
0 |
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| RT @bentlegen: btw Modem's agent also works on @discord now
pretty useful for OSS communities https://t.co/uFdhWfmCUO |
@modemdev |
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Repost |
2026-08-27 |
7 |
0 |
2 |
0 |
0 |
0 |
| RT @bentlegen: “super powers for your agent” is becoming a category
Modem is also one of these; we give your agent(s) … |
@modemdev |
Company |
Repost |
2026-08-27 |
11 |
0 |
2 |
0 |
0 |
0 |
| RT @bentlegen: Companies are discovering what an insane deal Modem is
We give your agents an index of your customers' … |
@modemdev |
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Repost |
2026-08-25 |
10 |
0 |
2 |
0 |
0 |
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| RT @bentlegen: We're live on the Slack marketplace! thank you 🙏 @SlackAPI @SlackHQ https://t.co/GVXX1YasNZ |
@modemdev |
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2026-08-18 |
6 |
0 |
3 |
0 |
0 |
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| RT @bentlegen: 💥Modem *finally* supports multiple products - each one gets its own customer context graph
So now we're… |
@modemdev |
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Repost |
2026-08-17 |
8 |
0 |
3 |
0 |
0 |
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| New in Modem 🚀
📚 Stories (beta) — see the trends behind your topics
🔔 Notifications channel for automations
🔌 @Gong_io… |
@modemdev |
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Original |
2026-08-17 |
2,312 |
4 |
0 |
2 |
0 |
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| RT @bentlegen: ⚡ hunk v0.19.0 is out:
🆕 more extension capabilities: line navigation, dockable panels, kb modes (read:… |
@modemdev |
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Repost |
2026-08-17 |
6 |
0 |
8 |
0 |
0 |
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| RT @bentlegen: 📹 How this was made:
- first generated the song in @suno ("microtonal psychedelic slap bass + saw")
- g… |
@modemdev |
Company |
Repost |
2026-08-15 |
12 |
0 |
1 |
0 |
0 |
0 |
| we have an announcement to make ⬇️ https://t.co/ddsEDvHt3Z |
@modemdev |
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Original |
2026-08-14 |
16,349 |
40 |
1 |
8 |
2 |
6 |
| RT @bentlegen: trying some new visuals to help articulate what @modemdev does
- give us messy semantic data
- we turn … |
@modemdev |
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Repost |
2026-08-14 |
8 |
0 |
3 |
0 |
0 |
0 |
| Modem tracks what your customers care about
And when you ship what they need, Modem lets you know, so you always close… |
@modemdev |
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Original |
2026-08-05 |
1,910 |
3 |
0 |
0 |
1 |
5 |
| 🆕 Give your coding agent an always-on PM with Modem’s new MCP server:
- find out what customers actually want
- build … |
@modemdev |
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Original |
2026-07-30 |
9,210 |
15 |
4 |
0 |
3 |
7 |
| With @stripe connected to Modem, we now trigger an automation that creates private Slack channels for certain customer… |
@modemdev |
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Quote |
2026-07-14 |
11,322 |
9 |
0 |
2 |
0 |
4 |
| You can now connect @Stripe to @Modem and sort feedback or trigger automations when subscriptions change. https://t.co/… |
@modemdev |
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Original |
2026-07-14 |
19,588 |
9 |
1 |
7 |
2 |
3 |
| At @aiDotEngineer? Stop by our booth for a quick demo and grab some swag
It's easy to find - just look for these nerds… |
@modemdev |
Company |
Original |
2026-06-30 |
2,639 |
13 |
2 |
0 |
1 |
1 |
| Don’t wait on your support team to tell you what’s not working.
With @modemdev and @Zendesk, your team can take action… |
@modemdev |
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Original |
2026-06-15 |
6,803 |
8 |
1 |
2 |
1 |
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| Turn Notion from a doc dump into an engine.
Connect @NotionHQ to @modemdev and auto-log customer feedback, draft relea… |
@modemdev |
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Original |
2026-06-04 |
21,509 |
5 |
4 |
3 |
1 |
5 |
| We've made it easier to get started with Modem.
Use our one-click templates to give your team recurring, time-saving P… |
@modemdev |
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Original |
2026-05-20 |
7,612 |
8 |
0 |
4 |
1 |
4 |
| Modem is a PM cloud agent your whole team shares to get "the other work" done.
And like other agents, we now support S… |
@modemdev |
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Original |
2026-05-07 |
5,441 |
7 |
3 |
2 |
2 |
8 |
| 👋 Please welcome our newest teammate, @jameskranz.
James joins us from Google/Fitbit, and can you believe they just g… |
@modemdev |
Company |
Original |
2026-04-14 |
2,545 |
6 |
1 |
0 |
0 |
0 |
| 📞 Modem now connects to @intercom!
Now you can:
- automatically capture & de-duplicate product feedback from Inte… |
@modemdev |
Company |
Original |
2026-03-26 |
4,382 |
6 |
0 |
1 |
1 |
2 |
| Modem now talks to @posthog!
- answer complex questions of your analytics data & feature flags via Slack
- auto-al… |
@modemdev |
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Original |
2026-03-18 |
4,253 |
7 |
0 |
1 |
2 |
2 |
| Modem now supports Event Automations!
Automatically spin up a Modem cloud agent to do product work when:
- high prior… |
@modemdev |
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Original |
2026-03-11 |
4,702 |
6 |
2 |
1 |
2 |
5 |
| https://t.co/kGreTjIYCh |
@modemdev |
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Quote |
2026-01-15 |
2,076 |
8 |
2 |
0 |
0 |
0 |
| Happy holidays from everyone at Modem! https://t.co/bFVN2R3ccV |
@modemdev |
Company |
Original |
2025-12-22 |
1,270 |
10 |
1 |
0 |
0 |
0 |
| 👋 Welcome to our newest teammate, Justin.
All Modem employees get a maxed-out PC workstation from 1997 – no expenses s… |
@modemdev |
Company |
Original |
2025-12-17 |
1,523 |
13 |
3 |
4 |
0 |
2 |
