June 2025 Summaries

Jam for iOS is a new screen recording tool specifically designed for bug reporting on mobile devices, allowing users to capture their phone screens while automatically collecting essential technical details like the operating system and battery life. It integrates seamlessly with bug tracking tools such as Linear and Jira, eliminating the need to email screenshots for bug reporting. The product is currently available for iOS, with plans for an Android release. The development of Jam for iOS involved contributions from an early access community of 193 users, and it aims to simplify the process of bug capturing in a developer-friendly format.

Recording Links is a new feature introduced by Jam, designed to allow product teams to capture screen recordings, reproduction steps, and user feedback directly within their apps without needing additional installations or browser extensions. This solution was achieved using iframes, enabling seamless integration into any major browser while ensuring reliability and simplicity. The architecture of Recording Links builds on Jam’s existing core extension and customer support products but innovates by eliminating the previous network dependency through state partitioning and embedding capture and recorder scripts directly on user pages, overcoming challenges with browser security constraints and communication between tabs. Two embedding methods were considered: Direct Embed and Managed Embed, with the latter chosen for its streamlined design and ease of implementation. Domain verification strategies were also developed to ensure data security, emphasizing simplicity and accessibility. The launch of Recording Links represents a significant advancement in debugging capabilities, promising future enhancements and a user-friendly experience.